We are seeking a friendly, organized, and detail-oriented Office Administrator to join our preschool team. This role is the first point of contact for families and plays a key part in creating a welcoming and professional environment. The ideal candidate will have strong phone etiquette, excellent organizational skills, and the ability to support enrollment efforts through effective communication and relationship-building.
Key Responsibilities:
- Greet and assist parents, children, and visitors in a warm and professional manner
- Answer and manage incoming phone calls with exceptional phone etiquette
- Provide information about programs, tuition, and enrollment processes
- Schedule tours and follow up with prospective families to support enrollment growth
- Maintain accurate student records and administrative files
- Assist with enrollment paperwork and ensure compliance with licensing requirements
- Support billing, invoicing, and general office tasks as needed
- Coordinate communication between staff and families
- Help plan and support school events and activities
- Maintain a clean, organized, and efficient front office environment
Qualifications:
- Previous administrative or office experience preferred (early childhood setting a plus)
- Strong phone etiquette and customer service skills
- Excellent organizational and time-management abilities
- Sales mindset with the ability to build relationships and convert inquiries into enrollments
- Proficient in Microsoft Office and basic computer systems
- Strong written and verbal communication skills
- Ability to multitask and work in a fast-paced environment
- Positive attitude and team-oriented mindset
Preferred Skills:
- Experience with preschool or childcare enrollment processes
- Familiarity with Procare or student management systems
- Ability to handle sensitive information with confidentiality
Benefits:
- Competitive pay based on experience
- Paid time off and holidays
- Supportive and positive work environment
- Opportunities for growth within the school
Scheduled Shift: 9:00-6:00pm
Primrose School of Cross Creek
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