Experienced Preschool Director of Operations
Location
Richmond
Type
Full Time
Replies within 24 hours
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Role: Experienced Preschool Operations Coordinator at Primrose School of Aliana - 11225 Markdow Road Richmond, TX 77407
Full-Time | In-Person
Salary: $37,000–$70,000 annually, commensurate with experience (see below)
Salary: $37,000–$70,000 annually, commensurate with experience (see below)
Job Overview
Primrose School of Aliana is seeking an experienced and operationally strong Director of Operations to join our School Leadership Team.
This is a senior leadership role for an experienced childcare Director who already understands what it takes to successfully operate a licensed childcare center. The Director of Operations will work closely with the Director, Education Coach, and Ownership Team, with primary responsibility for school operations, Texas Child Care Licensing compliance, staffing, employee relations, health and safety, facilities, and administrative execution.
This is not an entry-level leadership position. We are looking for a hands-on leader who identifies problems early, takes ownership, follows through without needing constant direction, professionally holds employees accountable, and maintains a visible leadership presence throughout the school.
For a high-performing leader, this position may provide opportunities for expanded leadership responsibility as the school continues to grow.
Key Responsibilities
Leadership
Leadership
- Maintains a warm, welcoming, organized, efficient and operationally-excellent school environment
- Ensures the school remains tour-ready, licensing-ready, and parent-ready at all times
- Maintains a strong visible presence throughout the school
- Ensures positive, solution-oriented communication with families and responds promptly and professionally to parent concerns
- Stays current with research, trends, and best practices in early childhood education
- Participates in ongoing professional development, conferences, and trainings
- Promotes a culture of continuous learning, professional growth, accountability, and operational excellence among staff
Operations & Licensing
- Ensures school's compliance with Texas Minimum Standards, Primrose Schools standards, and all federal, state, and local regulations
- Spearhead school's efforts to attain and maintain Texas Rising Star and Cognia accreditation
- Ensures the Balanced Learning curriculum is implemented effectively throughout the school
- Implements health, safety, supervision, and transportation standards daily
- Conducts classroom walkthroughs, operational checks, and ratio checks regularly
- Ensures teachers follow brand standards, classroom transitions, and documentation procedures
- Builds strong relationships with licensing representatives, local health authorities, vendors, and community contacts
Staffing & Employee Relations
- Leads, coaches, mentors, and develops staff in adherence to Primrose Schools personnel policies and procedures
- Recruits, onboards, trains, develops, and retains high-quality staff using Primrose Schools' learning tools and operational standards
- Provides coaching, mentoring, and classroom support to ensure employee success
- Anticipates staffing needs and prepares schedules based on enrollment and classroom ratios
- Ensures licensing, training, and operational staffing requirements are met at all times
- Conducts and documents performance evaluations, and addresses employee concerns promptly and professionally
- Coordinates staff meetings and staff training / development sessions regularly
- Maintains accurate employee files and training records
Physical Facility
- Maintains the building, classrooms, playgrounds, buses, equipment, and grounds to ensure a clean, safe, organized, and professional environment
- Ensures the physical environment meets all licensing and safety requirements
- Conducts regular facility walkthroughs, safety checks, and maintenance inspections
- Coordinates equipment and facility repairs and ensures timely completion
- Ensures bus maintenance, inspections, and repairs are conducted regularly
Health & Safety
- Ensures compliance with all health, sanitation, safety, and licensing requirements and maintains a clean, safe, and healthy environment
- Maintains strong relationships with licensing representatives and local health authorities
- Oversees accident/incident reporting and medication management procedures
- Conducts and documents monthly emergency and safety drills
- Maintains current emergency contacts and ensures emergency procedures are followed
Community Engagement
- Promotes a positive image of the school within the community
- Drives marketing strategies to increase enrollment and community visibility
- Participates in external community outreach initiatives, events, and partnerships
- Leads planning and execution of school marketing, enrollment, and community events
- Oversees an active, engaging and professional school presence on social media platforms showcasing school culture, classroom activities, events, enrollment campaigns, community engagement initiatives, etc.
Administrative & Leadership Responsibilities
- Maintain accurate operational records, reports, calendars, checklists, and deadlines.
- Maintains accurate and current documentation, reporting, and recordkeeping
- Support scheduling, payroll/timekeeping review, purchasing, inventory, and expense documentation.
- Improve procedures and workflows to strengthen operational consistency and efficiency.
- Maintain a visible leadership presence and serve as a resource for teachers and staff.
- Support family concerns, tours, enrollment, school events, and other leadership responsibilities as needed.
- Provide classroom support when necessary to maintain ratios and continuity of care.
- Keep the Director and Ownership informed of significant staffing, compliance, safety, employee, and operational concerns.
What Success Looks Like
The successful Director of Operations will ensure that the school is licensing-ready every day, staffing and ratios are proactively managed, employee issues are addressed promptly, required records and certifications remain current, operational commitments receive consistent follow-through, and the facility remains safe and professional.
Most importantly, we are seeking someone who sees what needs to be done, takes ownership, follows through, and ensures the issue is actually resolved.
Qualifications
- Minimum 4 years of successful Director-level experience in a licensed childcare center or preschool (REQUIRED).
- Prior experience as a Center Director/School Director strongly preferred and will receive priority consideration.
- Director-level experience in a franchise or multi-site childcare organization strongly preferred.
- Strong working knowledge of Texas Child Care Licensing Minimum Standards.
- Current Texas Child Care Director Credential and ability to meet applicable Director qualification requirements.
- Demonstrated experience with staffing, ratios, scheduling, employee relations, performance management, licensing compliance, and daily center operations.
- Experience preparing for and successfully navigating licensing/regulatory inspections.
- Strong organizational, problem-solving, communication, and follow-through skills.
- Comfortable holding employees accountable and having difficult but professional conversations.
- Proficient with childcare management technology, Microsoft Office, email, and scheduling/timekeeping systems.
- CPR/First Aid certification or ability to obtain upon hire.
- Must meet applicable Texas childcare background requirements and be willing to support classrooms when operationally necessary.
The Ideal Candidate
You are experienced, proactive, highly organized, operationally minded, firm but approachable, hands-on, and calm under pressure. You can build strong relationships while maintaining accountability and do not need constant direction to identify and resolve operational issues.
Qualifications
Qualifications
- $37,000–$70,000 annually.
- Compensation will be based on directly relevant Director-level experience, credentials, Texas licensing expertise, prior leadership scope, franchise/multi-site experience, and demonstrated operational capability.
- The upper end of the range is reserved for highly experienced candidates with substantial, directly relevant childcare Director experience and demonstrated success leading center operations. Meeting the minimum qualifications does not automatically qualify a candidate for the top of the range.
Schedule
This is a full-time, in-person leadership position and is not an office-only role. Schedule flexibility is required, including occasional early mornings, evenings, Saturdays, school events, or training days.
Ready to Lead?
If you are an experienced childcare Director who takes pride in building strong teams, maintaining high operational standards, solving problems, and creating a safe, compliant, well-run school, we would welcome the opportunity to speak with you.
Compensation: $37,000.00 - $65,000.00 per year
Primrose School of Aliana
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